Help Center

FAQs

Answers about RightBack, Pay For Reply, Paid To Reply, and how every transaction is protected.

Platform & Pay For Reply

Core questions about how RightBack works and what makes Pay For Reply different.

How does RightBack’s Pay For Reply™ technology work?

Send a reply offer with your payment amount and a strict deadline. If the recipient replies before the deadline, the payment is released. If not, your payment is automatically refunded.

What is the difference between Pay For Reply and Paid To Reply?

Pay For Reply is for senders who need a real answer from a verified creator or professional, with escrow protection and automatic refunds. Paid To Reply is for creators and professionals who want to set their price, accept or decline offers, and get paid every time they reply.

Is my payment secure?

Yes. All transactions are securely processed, and funds are held in escrow until a verified reply is delivered within the designated countdown window. If the deadline passes without a reply, your payment is automatically refunded.

How are reply deadlines managed?

Every Pay For Reply offer includes a deadline set by the sender. RightBack tracks the deadline and triggers an automatic refund if no reply is received in time.

Why does the AI Studio platform route some features externally?

This AI Studio environment serves as an active preview and marketing bridge for upcoming experiments. While the backend architecture is integrated and finalized, all live operations, user dashboards, and authentication run through our existing Elixir/Phoenix production servers.

For Senders

Questions about sending Pay For Reply offers and getting a guaranteed response.

What happens if a professional declines my offer?

If your message is declined or goes unanswered, your full payment is returned automatically. No questions asked.

Are replies from real verified people?

Yes. Every reply comes directly from the verified person you messaged—not bots, assistants, or generic auto-replies.

Is my conversation private?

Your message and their reply are completely private. No one else sees your conversation.

How do I find the right person to message?

Browse experts, creators, and professionals by category or search by name on RightBack. Each verified profile shows their reply price and availability.

Names, Sign-Up & Support

Getting started on RightBack and managing your account.

How do I claim my unique creator name?

Select the “Claim Your Name” option, check your desired handle’s availability, and register safely. Your name will be secured on our existing production-proven Fly.io/Phoenix backend environment.

How do I create a RightBack account?

Click Sign Up from any page on RightBack, complete registration, and claim your handle. You can then configure reply settings, browse the directory, or start sending Pay For Reply offers.

How do I contact support?

Email us at support@rightback.com. For legal inquiries, review our Terms of Service and Privacy Policy.

Still Have Questions?

Our team is here to help. Reach out at or learn more on the page.

9x Olympic gold medalist
Get paid for a guaranteed fast reply with RightBack.

Carl Lewis

Once considered the fastest man in the world

Carl Lewis, 9-time Olympic champion